Effective Date: August 7, 2026

At Ayura Ayurveda (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://ayuraayurveda.com/ (the “Website”) or interact with our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with our Website, including when you:

• Submit an enquiry through our contact form.
• Contact us via WhatsApp.
• Communicate with us through email or telephone.

The information we may collect includes:

• Full Name
• Email Address
• Phone Number
• Any information you choose to provide in your enquiry or message.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP Address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Date and time of your visit

This information helps us improve our Website’s functionality and user experience.

How We Use Your Information

We may use your personal information to:

• Respond to your enquiries.
• Provide information about our Ayurvedic treatments and services.
• Improve our Website and customer experience.
• Monitor Website performance and visitor behaviour.
• Maintain Website security.
• Comply with applicable legal and regulatory requirements.

We only collect and process information that is necessary for these purposes.

Contact Forms

If you submit a contact form on our Website, the information you provide is used solely to respond to your enquiry and provide assistance regarding our services.

WhatsApp Communication

Our Website offers a WhatsApp contact option for your convenience.

When you choose to communicate with us via WhatsApp, your messages are also subject to WhatsApp’s own Privacy Policy and Terms of Service. We recommend avoiding the sharing of highly sensitive personal or medical information through third-party messaging platforms.

Cookies

Our Website uses cookies and similar technologies to improve your browsing experience and analyse Website performance.

Cookies may be used to:

• Remember your preferences.
• Improve Website functionality.
• Analyse visitor behaviour.
• Measure Website traffic.
• Enhance user experience.

You can modify your browser settings to refuse cookies; however, some Website features may not function properly if cookies are disabled.Google Analytics

We use Google Analytics (GA4) to understand how visitors interact with our Website.

Google Analytics may collect information such as:

• Pages viewed
• Device type
• Browser information
• Approximate geographic location
• Session duration
• Website interactions

This information is collected in an aggregated and anonymised manner and is used solely to improve our Website and services.

Google Search Console

We use Google Search Console to monitor the performance of our Website in Google Search, identify technical issues, and improve search visibility.

Google Search Console does not collect personally identifiable information from Website visitors.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may disclose your information only:

• Where required by law.
• To protect our legal rights.
• To trusted service providers who assist in operating our Website under strict confidentiality obligations.

Data Security

We implement appropriate technical and organisational security measures to protect your information against unauthorised access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including responding to your enquiries, maintaining business records, and complying with applicable legal obligations.

If you request that we delete your personal information, we will make reasonable efforts to do so unless we are required by law to retain certain information.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent where applicable.
• Object to certain types of processing.

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Minors

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operational practices, legal requirements, or regulatory obligations.

Any updates will be published on this page along with the revised Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to request access, correction, or deletion of your personal information, please contact us:

Ayura Ayurveda

202, 2nd Floor, Dhabi Tower
Adidas Outlet Building, Hamdan Street,
Al Danah Zone, Abu Dhabi, UAE

Phone: +971 50 976 9991 | +971 2 562 8615

Email: connect@ayuraayurveda.com